Customer Solutions Coordinator

Aussie Broadband

Brisbane, Queensland, Australia
3 years customer service experience
Strong organisational and time management skills
Ability to write clearly for different audiences
This role serves as the key link between customers and internal teams to ensure solutions are delivered smoothly

Job Summary

  • This role serves as the key link between customers and internal teams to ensure solutions are delivered smoothly.
  • The company offers 26 weeks paid parental leave for both primary and secondary caregivers along with discounted internet and mobile services.
  • Aussie Broadband is a B Corp Certified company that values inclusion, diversity, and community engagement through various social programs.

Matching Summary

This role serves as the key link between customers and internal teams to ensure solutions are delivered smoothly.

Skills & Requirements

Must-have

  • 3 years customer service experience
  • Strong organisational and time management skills
  • Ability to write clearly for different audiences

Nice-to-have

  • Familiarity with project management methodologies
  • Knowledge of telecommunications and data services
  • Proactive problem-solving ability

Key Requirements

  • Around three years of proven customer service experience
  • Strong organisational and time management capabilities
  • Excellent interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter