Business Analyst

Kaplan Higher Education Academy Pte Ltd

Singapore, SG
Hybrid (blend of in-office and remote work)
Full project lifecycle experience
Process mapping and gap analysis
Agile and waterfall methodologies
Kaplan Higher Education Academy is seeking a Business Analyst to translate business needs into data-driven solutions while supporting digital transformation initiatives. The role involves collaboration with various teams to enhance operational efficiency and improve the learner experience

Job Summary

  • The Business Analyst partners with academic, admissions, operations, marketing, and technology teams to translate business needs into data-driven solutions.
  • This role supports digital transformation initiatives by analyzing processes, systems, and student journeys to improve operational efficiency and learner experience.
  • Kaplan is recognized as one of Singapore's Best Employers for 2023, offering a professional environment dedicated to employee growth and success.

Matching Summary

Match Score: 85

Kaplan Higher Education Academy is seeking a Business Analyst to translate business needs into data-driven solutions while supporting digital transformation initiatives. The role involves collaboration with various teams to enhance operational efficiency and improve the learner experience.

Skills & Requirements

Must-have

  • Full project lifecycle experience
  • Process mapping and gap analysis
  • Agile and waterfall methodologies
  • Stakeholder workshop facilitation
  • User Acceptance Testing coordination

Nice-to-have

  • Experience in international education
  • Knowledge of AI initiatives adoption
  • Familiarity with Salesforce ecosystem
  • ITIL framework knowledge
  • Strong interpersonal communication skills

Key Requirements

  • Degree in Business Administration or related field
  • Substantial Business Analyst experience across full project lifecycle
  • Professional certification in Business Analysis (e.g., BCS, IIBA)
  • Working knowledge of Agile, SAFe, or Prince2
  • Previous involvement in compliance-driven projects

Work Rights

Not specified

Tailored Resume

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