Customer Care Technician

Clayton Inc

New Tazewell, TN, United States
Customer service and support
On-site inspections and repairs
Use of hand and power tools
The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy

Job Summary

  • The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy.
  • You will travel to the customer home to examine warranty issues and make the necessary corrections as appropriate and being able to articulate to the customer what happened.
  • As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Matching Summary

The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy.

Skills & Requirements

Must-have

  • Customer service and support
  • On-site inspections and repairs
  • Use of hand and power tools
  • Schematic reading and execution
  • Safe vehicle operation
  • DOT Federal Motor Carrier Safety regulations

Nice-to-have

  • Positive and eager to learn
  • Holistic wellness programs
  • Volunteer opportunities
  • World-class customer experience

Key Requirements

  • Good driving record required
  • Ability to lift up to 100 pounds
  • Ability to be away from home

Work Rights

Not specified

Tailored Resume

Cover Letter