Trust & Risk Agent, Japan

Whatnot

Tokyo, Japan
Not specified; ¥69,500 monthly wellness allowance;...
Remote
Fluent in english and native japanese
1-5 years experience in trust safety or fraud
Experience with customer facing systems like zendesk
This role involves maintaining platform safety by identifying risks, enforcing policies, and protecting the buyer and seller experience

Job Summary

  • This role involves maintaining platform safety by identifying risks, enforcing policies, and protecting the buyer and seller experience.
  • The company offers a flexible work environment with home office setup allowances and comprehensive benefits including parental leave.
  • Candidates must be located within commuting distance of the Tokyo hub to collaborate effectively with the co-located team.

Matching Summary

This role involves maintaining platform safety by identifying risks, enforcing policies, and protecting the buyer and seller experience.

Salary

Not specified; ¥69,500 monthly wellness allowance; ¥14,000 monthly commuter allowance

Skills & Requirements

Must-have

  • Fluent in English and native Japanese
  • 1-5 years experience in Trust Safety or Fraud
  • Experience with customer facing systems like Zendesk

Nice-to-have

  • Knowledge of collectibles market
  • Background in social media operations
  • Growth mindset and low ego culture fit

Key Requirements

  • 4 year degree is a plus
  • Must live near Tokyo hub
  • Native Japanese language proficiency required

Work Rights

Must live within commuting distance of Tokyo hub

Tailored Resume

Cover Letter