Automotive Support Specialist (Customer Care)

PERSOL SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
1-3 years customer service experience
Strong communication skills
Proficient in crm systems
PERSOL SINGAPORE PTE. LTD. is seeking an Automotive Support Specialist to provide exceptional customer care in a fast-paced environment. The role involves handling customer inquiries, coordinating vehicle maintenance, and resolving issues effectively while collaborating with internal teams

Job Summary

  • Handle customer inquiries across phone, email, and face-to-face channels in a timely and professional manner.
  • Coordinate and register vehicle servicing and maintenance accurately while resolving customer issues.
  • Work collaboratively with internal teams to address feedback and maintain accurate documentation of interactions.

Matching Summary

Match Score: 75

PERSOL SINGAPORE PTE. LTD. is seeking an Automotive Support Specialist to provide exceptional customer care in a fast-paced environment. The role involves handling customer inquiries, coordinating vehicle maintenance, and resolving issues effectively while collaborating with internal teams.

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • Strong communication skills
  • Proficient in CRM systems

Nice-to-have

  • Hospitality background preferred
  • Automotive industry experience
  • Problem-solving abilities

Key Requirements

  • 1-3 years of customer service or related experience
  • Proficiency in Microsoft Office
  • Good problem-solving and critical thinking abilities

Work Rights

Not specified

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