Technical Account Manager - Aeco (german-speaking)

Autodesk

Kraków, Poland
Autodesk aeco products support
Autodesk construction cloud experience
Enterprise client support
Autodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes

Job Summary

  • Autodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes.
  • The Technical Account Management group owns the customer support experience and is responsible for ensuring customer technical success, driving growth and customer delight.
  • We take great pride in our culture here at Autodesk – it’s at the core of everything we do.

Matching Summary

Autodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes.

Skills & Requirements

Must-have

  • Autodesk AECO products support
  • Autodesk Construction Cloud experience
  • Enterprise client support
  • Problem management approach
  • Customer success plans execution
  • Proactive customer engagement

Nice-to-have

  • Relationship building at all levels
  • Presenting technical information
  • Additional European language fluency

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years experience with Autodesk AECO products
  • Expert knowledge in workflows and data exchange
  • Experience delivering presentations
  • Manage multiple projects and set priorities
  • Fluent in English and German

Work Rights

Not specified

Tailored Resume

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