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The After Hours Optimiser position at nbn involves overseeing field operations during non-standard hours, ensuring a customer-centric approach to service delivery. The role requires experience in planning or dispatch within operational environments, particularly in telecommunications, along with strong communication and problem-solving skills.
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Job Summary
You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
Matching Summary
Match Score: 75
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The After Hours Optimiser position at nbn involves overseeing field operations during non-standard hours, ensuring a customer-centric approach to service delivery. The role requires experience in planning or dispatch within operational environments, particularly in telecommunications, along with strong communication and problem-solving skills.
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