Service Manager

Bridgestone Americas

Pineville, North Carolina, US
$18.54 - $27.81; not specified; not specified ph
Manage customer relationships
Lead and train vehicle technicians
Oversee hiring and training
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers

Job Summary

  • Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • Bridgestone offers competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages, and a 401k plan.

Matching Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Salary

$18.54 - $27.81; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage customer relationships
  • Lead and train vehicle technicians
  • Oversee hiring and training
  • Ensure high teammate retention
  • Drive sales through customer interactions

Nice-to-have

  • Championing all perspectives
  • Empowering creativity and curiosity
  • Agility and work/life effectiveness

Key Requirements

  • High School Diploma or equivalent
  • 4 years auto service technical experience
  • 1 year service manager or writer experience
  • Problem solving customer complaints
  • Manage inventory, scheduling, equipment maintenance
  • Lead and coach others
  • Teammate and customer communication skills
  • Recruit and select technicians
  • Willingness to continue education
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter