Customer Support Srp Leader (senior Or Principal)

The Boeing Company

Seal Beach, California, United States
Senior level: $146,200 - $197,800; principyl level...
Not specified
Bachelor of science degree in engineering or related field
8+ years of related work experience
Project management tools proficiency (project, excel)
The Boeing Company is seeking a Customer Support SRP Leader (Senior or Principal) to lead resolution of Safety and Economic Service-Related Problems (SRPs) for the in-service fleet, based in Seal Beach, California. The role requires strong engineering leadership, project management skills, and collaboration with cross-functional teams to ensure timely project execution and customer support

Job Summary

  • The role involves providing engineering leadership to a team responsible for resolving Safety and Economic Service-Related Problems for Boeing's in-service fleet.
  • Candidates must develop Statements of Work, create integrated project schedules, and negotiate changes to deliverables, resources, and costs.
  • Boeing offers a competitive total rewards package including health insurance, retirement savings plans, and variable compensation opportunities.

Matching Summary

Match Score: 85

The Boeing Company is seeking a Customer Support SRP Leader (Senior or Principal) to lead resolution of Safety and Economic Service-Related Problems (SRPs) for the in-service fleet, based in Seal Beach, California. The role requires strong engineering leadership, project management skills, and collaboration with cross-functional teams to ensure timely project execution and customer support.

Salary

Senior Level: $146,200 - $197,800; Principal Level: $176,800 - $239,200; Benefits include health insurance, retirement plans, and paid time off

Skills & Requirements

Must-have

  • Bachelor of Science degree in Engineering or related field
  • 8+ years of related work experience
  • Project management tools proficiency (Project, Excel)
  • Statement of Work development and negotiation
  • Integrated project schedule planning

Nice-to-have

  • Strong internal and external customer collaboration
  • Experience with BCA customer support processes
  • Ability to build transparency and trust environment
  • Demonstrated customer knowledge and mindset
  • Conflict resolution and risk mitigation skills

Key Requirements

  • Bachelor's Degree in Engineering, Computer Science, or related field
  • 8+ years of related work experience
  • U.S. Person status required for export control compliance
  • No visa sponsorship available

Work Rights

Must be a U.S. Person (Citizen, National, LPR, Refugee, or Asylee)

Tailored Resume

Cover Letter