Customer Operations Specialist

538

Broomfield, CO, United States
Base: $61,875- $90,750; bonus/equity: cash-based i...
Customer service activities
Order management
Execute quoting process
This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication

Job Summary

  • This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication.
  • The Customer Operations Specialist performs customer service activities for internal and external customers.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication.

Salary

Base: $61,875- $90,750; Bonus/Equity: cash-based incentive program; Benefits: medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with matching, 80 hours holidays, paid time off

Skills & Requirements

Must-have

  • Customer service activities
  • Order management
  • Execute quoting process
  • Customer requirements understanding
  • Issue resolution

Nice-to-have

  • Customer success focus
  • Lean manufacturing participation
  • Customer visits arrangement
  • Resilient and responsive

Key Requirements

  • Bachelor’s degree in business or related field
  • 5+ years experience in medical device
  • Ability to communicate effectively
  • Ability to work independently and in a team
  • Organized and adaptable
  • Customer focused
  • Good problem solving skills
  • Strong computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter