Previous public-facing customer service experience
Fluent in english verbal and written communication
The Front Desk Agent serves as the face and voice of 21c, responsible for providing a superior guest experience across all property services
Job Summary
The Front Desk Agent serves as the face and voice of 21c, responsible for providing a superior guest experience across all property services.
Candidates must be able to manage multiple tasks simultaneously, including processing payments, handling reservations, and coordinating guest departures using both manual and computerized methods.
The role involves relaying art exhibition information to guests and maintaining a friendly demeanor while managing cash transactions and departmental communications.
Matching Summary
The Front Desk Agent serves as the face and voice of 21c, responsible for providing a superior guest experience across all property services.
Skills & Requirements
Must-have
High School diploma or equivalent
Previous public-facing customer service experience
Fluent in English verbal and written communication
Nice-to-have
Ability to handle stressful and emotional situations