Customer Counter Associate

UPS

Somaglia, Italy
Customer order management
Shipment planning and organization
Warehouse process monitoring
This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market

Job Summary

  • This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market.
  • You will be the first point of contact for clients regarding any issues or management needs, supporting order entry and verifying order transmission.
  • UPS offers significant career opportunities and continuous training to enhance your skills within the organization.

Matching Summary

This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market.

Skills & Requirements

Must-have

  • Customer order management
  • Shipment planning and organization
  • Warehouse process monitoring
  • Transport delivery monitoring
  • Client service level monitoring
  • Complaint management and resolution

Nice-to-have

  • Dynamic work environment
  • Continuous learning opportunities
  • Internal promotion policy
  • Teamwork and collaboration

Key Requirements

  • High school diploma preferred
  • 2+ years experience in pharma or structured pharma logistics
  • Warehouse process experience (inbound-picking-outbound)
  • Good Excel proficiency
  • Data analysis and database management familiarity
  • Good oral and written English

Work Rights

Not specified

Tailored Resume

Cover Letter