Customer Banking Specialist - Camberwell

CommBank

Camberwell, VIC, Australia
On-site
In-depth customer conversations
Process credit product applications
Provide technology education
CommBank is seeking a Customer Banking Specialist for their Camberwell branch, responsible for assisting customers with their banking needs, including home loans and financial advice. The role requires exceptional customer service skills and offers a structured work schedule from Monday to Friday

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Camberwell Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Camberwell branch, responsible for assisting customers with their banking needs, including home loans and financial advice. The role requires exceptional customer service skills and offers a structured work schedule from Monday to Friday.

Skills & Requirements

Must-have

  • In-depth customer conversations
  • Process credit product applications
  • Provide technology education
  • Problem-solving and effective solutions
  • Champion processes and procedures

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Integrity and customer-centricity

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter