Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Driveway Finance Corporation is seeking a Customer Service Call Center Representative for a hybrid position in Tigard, OR. The role involves handling inbound calls, providing excellent customer service, and accurately capturing customer data

Job Summary

  • The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees will monitor customer account details for non-payments, declined payments, and other irregularities while educating customers on account terms.
  • The position offers competitive pay starting at $20/hour with additional benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

Match Score: 80

Driveway Finance Corporation is seeking a Customer Service Call Center Representative for a hybrid position in Tigard, OR. The role involves handling inbound calls, providing excellent customer service, and accurately capturing customer data.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Excellent communication skills in person and on phone
  • Knowledge of MS Office including Excel and Word

Key Requirements

  • Previous telephone customer service experience preferred

Work Rights

Not specified

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