Mitarbeiter (m/w/d) Kundenservice

Kraftverkehr Nagel SE & Co. KG

Völklingen, Saarland, Germany
On-site
Customer monitoring and support
Handling driver reports
Processing customer complaints
The tasks include customer monitoring and customer support, as well as processing customer complaints and creating customer-specific statistics

Job Summary

  • The tasks include customer monitoring and customer support, as well as processing customer complaints and creating customer-specific statistics.
  • We offer a crisis-proof job in a systemically relevant industry with fair, punctual pay including social benefits.
  • Enjoy good work-life balance through various working time models and support for individual career development.

Matching Summary

The tasks include customer monitoring and customer support, as well as processing customer complaints and creating customer-specific statistics.

Skills & Requirements

Must-have

  • Customer monitoring and support
  • Handling driver reports
  • Processing customer complaints
  • Creating customer statistics
  • Monitoring customer shipments

Nice-to-have

  • Team player
  • Resilient
  • Assertive
  • Strong communication skills
  • Customer-oriented

Key Requirements

  • Completed vocational training
  • Experience with customers
  • Proficient in MS Office
  • Experience with transport management system
  • Good German and English skills

Work Rights

Not specified

Tailored Resume

Cover Letter