Lcl Customer Experience Agent

Maersk

Vietnam
Customer communication skills
Experience in ocean freight
Proactive problem solving
This role ensures a smooth export and import process by managing shipment coordination and documentation

Job Summary

  • This role ensures a smooth export and import process by managing shipment coordination and documentation.
  • You will work closely with stakeholders to maintain operational efficiency and customer satisfaction.
  • Maersk values diversity and offers a challenging international business environment with recognition and rewards.

Matching Summary

This role ensures a smooth export and import process by managing shipment coordination and documentation.

Skills & Requirements

Must-have

  • Customer communication skills
  • Experience in ocean freight
  • Proactive problem solving

Nice-to-have

  • Customer centricity mindset
  • Effective communication skills
  • Diversity and collaboration

Key Requirements

  • 1-3 years of customer-facing experience
  • Professional English and Native Vietnamese proficiency
  • Understanding of LCL processes

Work Rights

Not specified

Tailored Resume

Cover Letter