Senior Success Architect, Product Adoption

Salesforce

Multiple Locations
Base: $123,100 - $227,000 annually; bonus/equity: ...
Decode adoption journey
Identify usage patterns
Define success path
You will be the architect behind the "instruction manual" for the future of enterprise software

Job Summary

  • You will be the architect behind the "instruction manual" for the future of enterprise software.
  • This role offers a unique opportunity to shape how the world adopts our most innovative technologies and move beyond the hype to build the concrete programs that drive real business results.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

You will be the architect behind the "instruction manual" for the future of enterprise software.

Salary

Base: $123,100 - $227,000 annually; Bonus/Equity: company bonus, incentive for sales roles, equity as applicable; Benefits: medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • decode adoption journey
  • identify usage patterns
  • define Success Path
  • product roadmap analysis
  • friction analysis and resolution
  • digital strategy partnership

Nice-to-have

  • AI technology cycles
  • business strategy or operations
  • customer maturity models
  • empathy for user struggles

Key Requirements

  • 8+ years in Customer Success Strategy
  • B2B SaaS experience
  • Proven adoption architect experience
  • Product-to-value translation ability
  • Data-driven mindset
  • Value realization expert
  • Experience with data platform adoption

Work Rights

Not specified

Tailored Resume

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