Global Quality Assurance Reviewer - Claims

AIG Australia

Multiple Locations
Base: not specified; bonus/equity: eligibility for...
Personal accident and personal lines claims handling
Perform claim file reviews
Evaluate best practices compliance
Perform claim file reviews to evaluate Best Practices compliance and claim handling improvement opportunities, throughout the life of a claim file, across AIG Claims

Job Summary

  • Perform claim file reviews to evaluate Best Practices compliance and claim handling improvement opportunities, throughout the life of a claim file, across AIG Claims.
  • Organize and execute Benchmark reviews as a Team Lead; including scheduling, GQA review team oversite and results reporting.
  • We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

Perform claim file reviews to evaluate Best Practices compliance and claim handling improvement opportunities, throughout the life of a claim file, across AIG Claims.

Salary

Base: Not specified; Bonus/Equity: eligibility for a bonus; Benefits: competitive benefits

Skills & Requirements

Must-have

  • Personal Accident and Personal Lines claims handling
  • perform claim file reviews
  • evaluate Best Practices compliance
  • identify trends and improvement opportunities
  • claims analysis and audit experience

Nice-to-have

  • additional language skills
  • experience in other LOBs
  • ability to influence stakeholders
  • commitment to personal development

Key Requirements

  • Proven claims experience handling Personal Accident and Personal Lines LOB claims
  • Excellent awareness of industry practices
  • Strong knowledge of subject matter
  • Ability to make recommendations on action and improvement plans
  • Excellent attention to detail
  • Strong verbal and written Communication skills
  • Excellent organizational skills
  • Eligibility to work in US

Work Rights

Eligibility to work in US

Tailored Resume

Cover Letter