Microinsurance_ Head Of Customer & Product

Absa Bank Limited

Customer centric microinsurance products
Product lifecycle management
Digital adoption
Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives

Job Summary

  • Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives.
  • Drive customer‑centric product design and proposition execution aligned to financial inclusion, affordability, simplicity, and ease of use.
  • Lead, coach, and develop a team to deliver on product and customer objectives, fostering accountability and continuous improvement.

Matching Summary

Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives.

Skills & Requirements

Must-have

  • customer centric microinsurance products
  • product lifecycle management
  • digital adoption
  • regulatory standards
  • cross functional collaboration

Nice-to-have

  • sustainable growth
  • financial inclusion
  • team leadership and development
  • client-driven innovation

Key Requirements

  • NQF Level 7 – Honours / master’s degree
  • Minimum 7-10 years’ experience
  • At least 5 years in senior leadership

Work Rights

Not specified

Tailored Resume

Cover Letter