Director, Client Experience

Known

New York, NY, United States
Base: $135k-$155k; bonus/equity: annual bonuses el...
On-site
10+ years of agency experience
Leading top-tier client accounts
End-to-end project management
The role involves leading Known's approach to full-funnel, 360 advertising on a new account while understanding the client's overall business objectives

Job Summary

  • The role involves leading Known's approach to full-funnel, 360 advertising on a new account while understanding the client's overall business objectives.
  • Candidates must have 10+ years of experience at an advertising or marketing agency with a proven track record of managing top-tier client relationships.
  • The company offers unlimited paid time off, annual bonuses, and a generous medical plan as part of its comprehensive benefits package.

Matching Summary

The role involves leading Known's approach to full-funnel, 360 advertising on a new account while understanding the client's overall business objectives.

Salary

Base: $135K-$155K; Bonus/Equity: Annual bonuses eligible; Benefits: Unlimited PTO, 401k matching, medical plan, parental leave

Skills & Requirements

Must-have

  • 10+ years of agency experience
  • Leading top-tier client accounts
  • End-to-end project management
  • Cross-functional team orchestration
  • Client satisfaction and retention

Nice-to-have

  • Passion for building presentations
  • Familiarity with basic Excel
  • Knowledge of research methodologies
  • Love for making slides better
  • Curious innovator mindset

Key Requirements

  • 10+ years of advertising or marketing agency experience
  • Experience leading top-tier client accounts
  • End-to-end project management from SOW to execution

Work Rights

Not specified

Tailored Resume

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