Administrator Retea Calculatoare (service Desk)

Airbus Aerostructures S.R.L.

Vmware, microsoft, cisco technologies
Servicenow platform experience
Itil incident and problem management
The role ensures the provision and updating of software packages while maintaining infrastructure operational status according to OLA/SLA agreements

Job Summary

  • The role ensures the provision and updating of software packages while maintaining infrastructure operational status according to OLA/SLA agreements.
  • Candidates will provide internal client support for hardware and software issues through a ticketing system and monitor system performance against negotiated service levels.
  • The position requires implementing cybersecurity rules and technologies to improve the reliability, efficiency, and availability of the company's system environment.

Matching Summary

The role ensures the provision and updating of software packages while maintaining infrastructure operational status according to OLA/SLA agreements.

Skills & Requirements

Must-have

  • VMware, Microsoft, CISCO technologies
  • ServiceNow platform experience
  • ITIL incident and problem management
  • 24/7 system monitoring and support
  • Backup processing and disaster recovery testing

Nice-to-have

  • Higher education in IT field
  • Cybersecurity rule implementation
  • Remote monitoring automation skills
  • Obsolescence management knowledge
  • Strong English language proficiency

Key Requirements

  • Higher education in IT (advantage)
  • Experience with VMware, Microsoft, CISCO
  • Proficiency in ServiceNow
  • Knowledge of ITIL processes
  • English language skills

Work Rights

Not specified

Tailored Resume

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