The role involves leading O2C process improvement initiatives with a focus on customer experience and efficiency within the BP Customers & Products business area
Job Summary
The role involves leading O2C process improvement initiatives with a focus on customer experience and efficiency within the BP Customers & Products business area.
Candidates will translate business requirements into functional specifications while working closely with product owners and technical developers in an agile environment.
The position requires driving standardization of system solutions across the EMEA SAP landscape and supporting key users through training and functional support.
Matching Summary
The role involves leading O2C process improvement initiatives with a focus on customer experience and efficiency within the BP Customers & Products business area.
Skills & Requirements
Must-have
3+ years SAP O2C experience
SAP ECC and APO knowledge
Fit-gap analysis execution
Agile project delivery skills
User story translation to requirements
Nice-to-have
Process automation focus
End-to-end supply chain insight
Change management activities
Customer experience orientation
Creative problem solving
Key Requirements
Bachelor's degree in Business Economics, Supply Chain, or IT