Xfinity Retail Service Associate

Comcast

Panama City, FL, United States
Base: $15.00; bonus/equity: commission/bonus eligi...
Mobile activations and customer education
Troubleshoot device and service issues
Process returns or exchanges
The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally through life's milestones.

Matching Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $15.00; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Troubleshoot device and service issues
  • Process returns or exchanges
  • Fulfill on-demand deliveries
  • Provide hands-on demonstrations

Nice-to-have

  • Enthusiastic learner and advocate
  • Foster and support inclusion
  • Own the customer experience
  • Win as a team through collaboration

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter