Resident Services Co-ordinator

Summerset

Christchurch, New Zealand
On-site
Customer service point of contact
Curating exceptional experiences and events
Coordinating service delivery teams
As the Resident Experience Co-Ordinator your primary focus is to ensure that the residents at our Village experience ‘the best of life’

Job Summary

  • As the Resident Experience Co-Ordinator your primary focus is to ensure that the residents at our Village experience ‘the best of life’.
  • Your responsibilities will include being the key customer service point of contact for all residents curating exceptional experiences and events across the village.
  • Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence.

Matching Summary

As the Resident Experience Co-Ordinator your primary focus is to ensure that the residents at our Village experience ‘the best of life’.

Skills & Requirements

Must-have

  • customer service point of contact
  • curating exceptional experiences and events
  • coordinating service delivery teams
  • managing and resolving customer complaints

Nice-to-have

  • compassionate and empathetic approach
  • dynamic and proactive attitude
  • passion for interacting with residents
  • transferable skills from other industries

Key Requirements

  • Proven experience in a customer facing position
  • Previous experience in Aged Care

Work Rights

Not specified

Tailored Resume

Cover Letter