Base: $51,800-$106,200; bonus/equity: not specifie...
Fully remote
U.s. citizen status required
Bachelor's degree or equivalent experience
Servicenow ticketing system experience
CACI is seeking a Product Support Technician to provide advanced remote support for Customs and Border Protection applications in Ashburn, VA. The ideal candidate will have experience in help desk support and a strong understanding of application software, while benefiting from a culture of innovation and integrity within the company
Job Summary
This role supports the Customs and Border Protection client within CACI's Agile Solution Factory to safeguard national security.
The successful candidate will provide advanced Tier 2 remote support, troubleshoot complex application issues, and lead process improvements.
Employees benefit from a culture of integrity, flexible time off, comprehensive healthcare, and competitive compensation ranging from $51,800 to $106,200.
Matching Summary
Match Score: 85
CACI is seeking a Product Support Technician to provide advanced remote support for Customs and Border Protection applications in Ashburn, VA. The ideal candidate will have experience in help desk support and a strong understanding of application software, while benefiting from a culture of innovation and integrity within the company.
Salary
Base: $51,800-$106,200; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off