The Front Desk Receptionist role involves responding to a wide variety of guest requests with personal recommendations while adhering to Four Seasons policies
Job Summary
The Front Desk Receptionist role involves responding to a wide variety of guest requests with personal recommendations while adhering to Four Seasons policies.
Employees enjoy highly competitive salaries, annual incentives for managerial roles, complimentary shuttle service, room nights at Four Seasons properties, and in-house training workshops.
Four Seasons fosters a caring team environment with a family spirit, offering career growth opportunities with global potential and a commitment to mutual respect and excellent service.
Matching Summary
The Front Desk Receptionist role involves responding to a wide variety of guest requests with personal recommendations while adhering to Four Seasons policies.
Salary
Base: Highly competitive salaries; Bonus/Equity: Annual incentive plan for managerial roles; Benefits: Complimentary shuttle, uniforms dry cleaning, room nights, training, meals, and awards
Skills & Requirements
Must-have
Guest service and hospitality
Bilingual English and Spanish communication
Computer operation skills
Knowledge of hotel service standards
Conflict resolution skills
Nice-to-have
Strong interpersonal skills
Ethical approach and integrity
Problem-solving abilities
Team collaboration
Luxury environment experience
Key Requirements
High school education or equivalent
1-3 years luxury environment experience
Prior guest experience or rooms department experience