Retail Team Leader

Warner Bros. Discovery UK

London, United Kingdom
Base: £16.80 ph; bonus/equity: not specified; bene...
Onsite
Leading a retail team of assistants
Setting sales targets and reporting figures
Creating monthly rotas and daily deployment plans
This role involves supporting the Manager and leading the team at Kings Cross Station to deliver exceptional customer service

Job Summary

  • This role involves supporting the Manager and leading the team at Kings Cross Station to deliver exceptional customer service.
  • Employees receive £16.80 per hour along with 25 days holiday, GymPass access, and exclusive discounts on tickets.
  • The position requires conducting daily team briefs, setting sales targets, and managing stock replenishment while maintaining high standards.

Matching Summary

This role involves supporting the Manager and leading the team at Kings Cross Station to deliver exceptional customer service.

Salary

Base: £16.80 per hour; Bonus/Equity: Not specified; Benefits: 25 days holiday, GymPass, HBO Max access, ticket discounts

Skills & Requirements

Must-have

  • Leading a retail team of assistants
  • Setting sales targets and reporting figures
  • Creating monthly rotas and daily deployment plans
  • Conducting daily team briefs
  • Manual handling and standing for 8 hours
  • Fast-paced environment experience

Nice-to-have

  • Passion for the Harry Potter brand
  • Excellent product knowledge
  • Strong interpersonal skills
  • Enthusiasm for exceptional customer service
  • Flexibility for additional working hours

Key Requirements

  • Flexible approach to additional working hours
  • Enthusiasm and excellent knowledge of the Harry Potter brand

Work Rights

Not specified

Tailored Resume

Cover Letter