Ingeniero De Soporte Proficient

Softtek

Bogota, Colombia
**
Sql server
Sql queries
Log analysis
** Softtek is seeking a Proficient Support Engineer for their Bogota, Colombia office. The ideal candidate will have over three years of experience in technical application support, SQL Server, and troubleshooting, along with familiarity with ticketing tools and a strong ability to analyze and resolve incidents. **

Job Summary

  • Provide L2 production support to the application and ensure operational continuity.
  • Manage tickets in Jira Service Management, including prioritization, tracking, and status updates.
  • Analyze incidents by reviewing SQL queries, data integrity, and associated logs to detect errors and propose solutions.

Matching Summary

Match Score: 75

** Softtek is seeking a Proficient Support Engineer for their Bogota, Colombia office. The ideal candidate will have over three years of experience in technical application support, SQL Server, and troubleshooting, along with familiarity with ticketing tools and a strong ability to analyze and resolve incidents. **

Skills & Requirements

Must-have

  • SQL Server
  • SQL queries
  • log analysis
  • Jira Service Management
  • ServiceNow
  • L2 support
  • application administration

Nice-to-have

  • teamwork
  • sense of urgency
  • work under pressure
  • Microsoft Azure
  • compliance
  • security

Key Requirements

  • Experience over 3 years in SQL Server
  • Experience in application technical support
  • Intermediate-High English level (51-79%)

Work Rights

Not specified

Tailored Resume

Cover Letter