Work from office (mandatory, with rotational/night shifts)
Customer issue ownership
Technical problem resolution
Diagnose and troubleshoot system issues
DXC is seeking an Analyst III for Infrastructure Services to take ownership of customer issues, troubleshoot technical problems, and ensure customer inquiries are resolved efficiently. The position requires a foundational understanding of tech products, excellent communication skills, and the ability to work in a team environment
Job Summary
Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met.
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process.
DXC believes strong connections and community are key to our success and is committed to fostering an inclusive environment where everyone can thrive.
Matching Summary
Match Score: 75
DXC is seeking an Analyst III for Infrastructure Services to take ownership of customer issues, troubleshoot technical problems, and ensure customer inquiries are resolved efficiently. The position requires a foundational understanding of tech products, excellent communication skills, and the ability to work in a team environment.