Customer Engineer

Applied Materials

Shanghai, China
On-site
Electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Digital analytics for troubleshooting
Basic diagnostic techniques
Applied Materials is seeking a Customer Engineer in Shanghai, China, who will act as a liaison with customers to install, maintain, and upgrade semiconductor and display manufacturing equipment. The ideal candidate will have a technical background and experience in customer service support, with opportunities for personal and professional growth within a supportive work culture

Job Summary

  • As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.
  • You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
  • Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Matching Summary

Match Score: 85

Applied Materials is seeking a Customer Engineer in Shanghai, China, who will act as a liaison with customers to install, maintain, and upgrade semiconductor and display manufacturing equipment. The ideal candidate will have a technical background and experience in customer service support, with opportunities for personal and professional growth within a supportive work culture.

Skills & Requirements

Must-have

  • Electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • Digital analytics for troubleshooting
  • Basic diagnostic techniques
  • Customer communication and coordination

Nice-to-have

  • Supportive work culture
  • Career development opportunities
  • Focus on employee wellbeing

Key Requirements

  • Associate degree, military technical training, field service experience, or trade certification
  • 1-2 years of work experience in customer/field service support
  • Ability to read electrical and mechanical schematics
  • Experience diagnosing and resolving basic technical challenges
  • Basic mechanical aptitude
  • Familiarity with hand tools and digital multimeters
  • Valid driver’s license and ability to obtain a passport

Work Rights

Not specified

Tailored Resume

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