Customer Service Specialist

barkandpaw.co

Not specified
Customer order support
Transaction investigation
Inventory management
Integer is seeking a Customer Service Specialist to coordinate and execute operational support for customer orders, ensuring compliance with company values and processes. The ideal candidate will have a background in customer service or manufacturing, strong analytical skills, and proficiency in Microsoft Office, with Oracle experience preferred

Job Summary

  • Coordinates and executes operational support for all customer order-related processes, serving as the first point of contact for transaction investigations.
  • Responsible for maintaining and updating price lists in Oracle, coordinating with Finance to resolve billing and collection issues, and ensuring SOX compliance.
  • Provides timely reports on forecasts, shipping plans, sales, OTD, safety stock levels, and product history to support various departments.

Matching Summary

Match Score: 85

Integer is seeking a Customer Service Specialist to coordinate and execute operational support for customer orders, ensuring compliance with company values and processes. The ideal candidate will have a background in customer service or manufacturing, strong analytical skills, and proficiency in Microsoft Office, with Oracle experience preferred.

Skills & Requirements

Must-have

  • Customer order support
  • Transaction investigation
  • Inventory management
  • Sales order creation
  • Price list maintenance
  • Customer communication

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Teamwork and collaboration
  • Proactive problem-solving

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read and interpret contracts

Work Rights

Not specified

Tailored Resume

Cover Letter