Patient Scheduler, On-site Call Center, Full Time

University of Miami

Miami, Florida, USA
Quality customer service
Communicate with patients
Schedule diagnostic therapy
The Patient Scheduler delivers quality customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth

Job Summary

  • The Patient Scheduler delivers quality customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth.
  • Delivers quality customer service by answering incoming phone calls or contacting patients by phone to determine exam time.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Patient Scheduler delivers quality customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth.

Skills & Requirements

Must-have

  • Quality customer service
  • Communicate with patients
  • Schedule diagnostic therapy
  • Interact with physicians
  • Manage high call volumes
  • Utilize multiple computer applications
  • Intermediate medical terminology

Nice-to-have

  • Adhere to policies and procedures
  • Safeguard University assets

Key Requirements

  • High School diploma or equivalent
  • Minimum 1 years of relevant experience
  • General knowledge of office procedures
  • Skill in data entry
  • Ability to communicate effectively
  • Ability to process confidential information

Work Rights

Not specified

Tailored Resume

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