Public Liaison Officer - Clerk Grade 3/4 - Office Of The Legal Services Commissioner

Office Of The Legal Services Commissioner

Sydney, NSW, Australia
Base salary ($84,659 - $92,701); employer’s contri...
On-site
Dealing with people with special needs
High level of telephone skill
Microsoft office and outlook proficiency
The Public Liaison Officer provides support to members of the public by enabling people with special needs to make a complaint in writing to the OLSC

Job Summary

  • The Public Liaison Officer provides support to members of the public by enabling people with special needs to make a complaint in writing to the OLSC.
  • This part-time role is currently performed from home using a DCJ laptop to make the necessary telephone calls.
  • We offer a variety of benefits, including a challenging and rewarding career, flexible, autonomous work environment, competitive pay and conditions, and training and development opportunities.

Matching Summary

The Public Liaison Officer provides support to members of the public by enabling people with special needs to make a complaint in writing to the OLSC.

Salary

Base Salary ($84,659 - $92,701); employer’s contribution to superannuation and annual leave loading; Not specified

Skills & Requirements

Must-have

  • Dealing with people with special needs
  • High level of telephone skill
  • Microsoft Office and Outlook proficiency
  • Complaint handling experience
  • Dealing with agitated clients

Nice-to-have

  • Commitment to inclusion, collaboration, adaptability, courage, and integrity

Key Requirements

  • Clerk Grade 3/4
  • Experience with ATSI, NESB, persons with disability, seniors, offenders, or logistically isolated people
  • Experience with computerised file tracking systems (CMS, SharePoint)
  • National Criminal History Record Check

Work Rights

Not specified

Tailored Resume

Cover Letter