Customer Service Representative I - Genetics

registrar.wustl.edu

Base: $17.03 - $24.61 / hourly; bonus/equity: not ...
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Greeting and directing customers
Responding to customer concerns
Maintaining reception area appearance
** The position is for a Customer Service Representative I in the Genetics department at Washington University in St. Louis, requiring a high school diploma and at least one year of relevant experience. The role involves greeting customers, providing information, processing transactions, and maintaining the reception area. **

Job Summary

  • Responsible for greeting, providing accurate information and meeting the needs of the customers of the Department Office, serving as the first and main point of contact.
  • Duties include responding promptly to customer concerns, potentially providing information on department products, processing transactions, and managing department telephones and email.
  • The position offers competitive benefits including vacation, holidays, sick time, health insurance, Metro transit U-Pass, and a 403(b) Retirement Savings Plan.

Matching Summary

Match Score: 75

** The position is for a Customer Service Representative I in the Genetics department at Washington University in St. Louis, requiring a high school diploma and at least one year of relevant experience. The role involves greeting customers, providing information, processing transactions, and maintaining the reception area. **

Salary

Base: $17.03 - $24.61 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, retirement plan, tuition assistance

Skills & Requirements

Must-have

  • Greeting and directing customers
  • Responding to customer concerns
  • Maintaining reception area appearance
  • Managing department telephones and email
  • Data set maintenance and updates

Nice-to-have

  • Highly motivated individuals
  • Consistent with core mission
  • Guiding principles adherence

Key Requirements

  • High school diploma or equivalent
  • 1 Year relevant work experience
  • Customer Service skills

Work Rights

Not specified

Tailored Resume

Cover Letter