Collections Analyst

Citigroup

Guangzhou, Guangdong, China
**
2 years experience in collection
Advanced negotiation skills
Financial solution provision
** Citigroup is seeking a Collections Analyst for an on-site role in Guangzhou, China. The position requires a good understanding of collections processes and an ability to resolve delinquency issues through negotiation and analysis, with a focus on providing a positive client experience. **

Job Summary

  • This trainee professional role requires a good understanding of processes, procedures, and systems to resolve delinquency issues.
  • The position involves utilizing advanced negotiation skills to provide financial solutions such as rewrite or settlement programs for customers.
  • Employees are expected to ensure proper collection actions including initiating legal actions and liaising with lawyers for backend collections.

Matching Summary

Match Score: 75

** Citigroup is seeking a Collections Analyst for an on-site role in Guangzhou, China. The position requires a good understanding of collections processes and an ability to resolve delinquency issues through negotiation and analysis, with a focus on providing a positive client experience. **

Skills & Requirements

Must-have

  • 2 years experience in Collection
  • Advanced negotiation skills
  • Financial solution provision
  • Risk assessment capabilities
  • System documentation tools

Nice-to-have

  • Coaching less experienced collectors
  • Participating in UAT activities
  • Developing system process improvements
  • Analyzing economic trends
  • Strategic improvement execution

Key Requirements

  • Bachelors degree required
  • 2 years experience in Collection
  • Strong analytical and proactive mindset
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

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