This role is responsible for leading strategic account management within the Retail Vertical, driving customer success, revenue growth, and adoption of enterprise solutions
Job Summary
This role is responsible for leading strategic account management within the Retail Vertical, driving customer success, revenue growth, and adoption of enterprise solutions.
The Customer Success Director will serve as a trusted advisor to key clients, developing and executing account plans that align resources and solutions with client objectives.
This position blends consultative sales, program management, and executive relationship-building while overseeing a portfolio of high-value accounts.
Matching Summary
This role is responsible for leading strategic account management within the Retail Vertical, driving customer success, revenue growth, and adoption of enterprise solutions.