The Senior Concierge is responsible for assisting guests with comprehensive travel arrangements including tours, golf, restaurant reservations, and flight bookings
Job Summary
The Senior Concierge is responsible for assisting guests with comprehensive travel arrangements including tours, golf, restaurant reservations, and flight bookings.
The role requires maintaining strict LQA service standards while managing limousine operations, billing, and revenue forecasting.
Candidates must be fully conversant with Singapore's local attractions, commercial centers, and governmental rulings regarding immigration and visas.
Matching Summary
Match Score: 75
The Senior Concierge is responsible for assisting guests with comprehensive travel arrangements including tours, golf, restaurant reservations, and flight bookings.
Skills & Requirements
Must-have
Assist guests with tours and flight bookings
Handle limousine bookings and billing
Knowledge of Singapore places of interest
Manage guest complaints and immigration requirements
Maintain LQA service standards
Nice-to-have
Display self-control and empathy in challenging interactions
Lead Heartist approach to guest experience
Well versed with booking systems for theatre seats