Office 365/collaboration Specialist - Enterprise Voice

Kyndryl

Hybrid
Microsoft teams enterprise voice administration
Hybrid microsoft 365 environment management
Active directory and entra id expertise
This role involves leading the resolution of major incidents within customer collaboration environments while ensuring timely outcomes

Job Summary

  • This role involves leading the resolution of major incidents within customer collaboration environments while ensuring timely outcomes.
  • The position offers a project-based career path with opportunities to grow into Architect or Distinguished Engineer roles through continuous learning.
  • Kyndryl prioritizes employee well-being and belonging, fostering a supportive culture where staff are encouraged to thrive and make a difference.

Matching Summary

Match Score: 75

This role involves leading the resolution of major incidents within customer collaboration environments while ensuring timely outcomes.

Skills & Requirements

Must-have

  • Microsoft Teams Enterprise Voice administration
  • Hybrid Microsoft 365 environment management
  • Active Directory and Entra ID expertise
  • Teams Phone license and number assignment
  • Incident resolution in collaboration environments

Nice-to-have

  • PowerShell scripting for validation tasks
  • Migration tool experience like Quest or Binary Tree
  • Customer-focused growth mindset
  • Cross-team engineering solution driving
  • Knowledge of Direct Routing and Operator Connect

Key Requirements

  • 2+ years hands-on experience in Microsoft Server and Cloud
  • Experience with Exchange, SharePoint, OneDrive, and MS Teams
  • Understanding of Teams Phone concepts including calling policies
  • Familiarity with Joiner/Mover/Leaver scenarios for phone numbers
  • Strong troubleshooting and communication skills

Work Rights

Not specified

Tailored Resume

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