Astek Singapore Innovation Technology Pte. Ltd. is seeking an Application Support Analyst to ensure the health and performance of production systems, specifically within Front Office applications. The role involves incident management, root cause analysis, and collaboration with stakeholders to enhance system reliability and efficiency
Job Summary
The role involves owning the health, performance, and availability of production systems using monitoring tools.
Candidates must proactively detect anomalies and resolve production incidents with urgency while performing root cause analysis.
The position requires providing L1/L2 support to Front Office users and acting as a trusted partner to portfolio managers and traders.
Matching Summary
Match Score: 85
Astek Singapore Innovation Technology Pte. Ltd. is seeking an Application Support Analyst to ensure the health and performance of production systems, specifically within Front Office applications. The role involves incident management, root cause analysis, and collaboration with stakeholders to enhance system reliability and efficiency.
Skills & Requirements
Must-have
5+ years Application Support experience
Front Office trading workflows knowledge
Production incident triage and resolution
Root cause analysis and prevention
Monitoring tools and dashboard management
Deployment and patch execution
Nice-to-have
Experience with system failover testing
Disaster recovery exercise participation
Automation opportunity identification
Global team knowledge sharing
Process gap improvement championing
Key Requirements
5+ years in Application or Production Support
Strong understanding of Front Office trading workflows
Hands-on experience with incident management tools