Post Production Support Specialist, Charles River Development, Assistant Vice President

State Street UK

London, United Kingdom
Charles river investment management solution (crims)
Front, middle or back office investment management systems
Financial industry experience
Support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation, defining new client requirements, configuring and tuning the application, training users, testing workflows, and resolving issues

Job Summary

  • Support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation, defining new client requirements, configuring and tuning the application, training users, testing workflows, and resolving issues.
  • The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018, helping create enterprise investment management software solutions.
  • You will be responsible for analyzing and evaluating requirements issues, educating customers on CRIMS functionality, advising on best practices, and contributing to software quality by communicating defects.

Matching Summary

Support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation, defining new client requirements, configuring and tuning the application, training users, testing workflows, and resolving issues.

Skills & Requirements

Must-have

  • Charles River Investment Management Solution (CRIMS)
  • Front, Middle or Back Office Investment Management systems
  • Financial industry experience
  • Customer service and relationship building
  • Technical architecture and database structures

Nice-to-have

  • Strong industry knowledge across multiple asset classes
  • Ability to influence key decision makers
  • Customer driven and team-oriented
  • Strong time management skills
  • Problem solving and analytical skills

Key Requirements

  • 3 to 5 years of hands-on experience
  • Minimum of 5 years of experience with implementation/support of financial solutions
  • Experience implementing/supporting investment management software
  • Degree in a business or technical field

Work Rights

Not specified

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