Shift Supervisor

PLS

Bronx, NY, United States
Base: $18.50—$20.50 usd; bonus/equity: not specifi...
On-site
Exemplary customer service
Strong customer service culture
Compliance with regulations
PLS is seeking a Shift Supervisor for their Bronx, NY location, responsible for leading the store team to deliver exceptional customer service while achieving operational and financial goals. The ideal candidate should possess management experience, strong communication skills, and a commitment to customer satisfaction

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for their Bronx, NY location, responsible for leading the store team to deliver exceptional customer service while achieving operational and financial goals. The ideal candidate should possess management experience, strong communication skills, and a commitment to customer satisfaction.

Salary

Base: $18.50—$20.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • exemplary customer service
  • strong customer service culture
  • compliance with regulations
  • transaction processing
  • cash handling procedures
  • resolving customer complaints

Nice-to-have

  • inspire excellence in a team
  • English/Spanish bilingual
  • professional appearance and demeanor
  • high-energy, collaborative management

Key Requirements

  • minimum of one year of management experience
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter