Passenger Service Agent F9 Sy

Alliance Ground International (AGI)

Onsite
Customer service
Safety and security procedures
Handle customer interactions
Alliance Ground International (AGI) is seeking a Passenger Service Agent to provide exceptional customer service at various stages of air travel, ensuring safety and compliance with airline procedures. The ideal candidate should possess strong communication and problem-solving skills, along with a commitment to customer satisfaction. This role offers comprehensive benefits and opportunities for career growth within a diverse and inclusive environment

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include handling customer interactions, managing reservations and ticketing, processing baggage claims, and answering travel inquiries.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision for full-time employees, and free on-the-job training.

Matching Summary

Match Score: 85

Alliance Ground International (AGI) is seeking a Passenger Service Agent to provide exceptional customer service at various stages of air travel, ensuring safety and compliance with airline procedures. The ideal candidate should possess strong communication and problem-solving skills, along with a commitment to customer satisfaction. This role offers comprehensive benefits and opportunities for career growth within a diverse and inclusive environment.

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • handle customer interactions
  • process payment transactions
  • manage time effectively

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • energy and enthusiasm
  • respect for team

Key Requirements

  • High school diploma, GED, or equivalent work experience
  • Authorization to work in the US or Canada
  • Complete SIDA training
  • 1+ year relevant experience preferred
  • Previous face-to-face customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter