Customer Service Officer (call Centre)

Sedgwick

Kuala Lumpur, Malaysia
Proficiency in microsoft office
Strong time management abilities
Excellent oral and written communication skills
The role involves handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance and Emergency Home Assistance across Malaysia

Job Summary

  • The role involves handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance and Emergency Home Assistance across Malaysia.
  • Candidates must be proficient in computer skills including Microsoft Office and possess strong time management abilities.
  • Sedgwick offers a supportive and inclusive work environment with opportunities for professional growth and comprehensive benefits.

Matching Summary

The role involves handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance and Emergency Home Assistance across Malaysia.

Skills & Requirements

Must-have

  • Proficiency in Microsoft Office
  • Strong time management abilities
  • Excellent oral and written communication skills
  • Ability to communicate in Mandarin
  • Willingness to work rotating shift schedule

Nice-to-have

  • Proficiency in other Chinese dialects
  • Passion for making a difference
  • Enjoyment of challenges
  • Caring attitude towards helping others

Key Requirements

  • Fluency in Mandarin required
  • Availability for rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter