Customer Care Advocate Ii - French Speaking

Altra Industrial Motion Corp

Milwaukee, WI, US
Not specified; not specified; benefits: medical, d...
3d onsite
French language fluency required
2-3 years customer service experience
High school diploma or equivalent
This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries from customers and field sales representatives

Job Summary

  • This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries from customers and field sales representatives.
  • The successful candidate will have relevant customer service experience and proven experience in developing collaborative relationships across all levels and functions.
  • Benefits include Medical, Dental, Vision, Prescription Drug Coverage, Paid Time Off, and a 401k Retirement Plan with Matching Employer Contributions.

Matching Summary

This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries from customers and field sales representatives.

Salary

Not specified; Not specified; Benefits: Medical, Dental, Vision, HSA, FSA, 401k matching

Skills & Requirements

Must-have

  • French language fluency required
  • 2-3 years customer service experience
  • High school diploma or equivalent
  • Microsoft Office proficiency
  • Order processing and claims handling

Nice-to-have

  • Bachelor's degree preferred
  • Manufacturing industry experience
  • Continuous improvement mindset
  • Process improvement project experience
  • ERP software knowledge

Key Requirements

  • High school diploma or equivalent
  • 2-3 years related experience
  • Conversationally fluent in French
  • Eligible to work in US without sponsorship

Work Rights

Must be eligible to work in the United States without sponsorship

Tailored Resume

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