Customer Success Manager

aafcb.club

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years csm experience
Experience with change management
Proven account management experience
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will develop success plans and act as a liaison between product management and customers.
  • The role offers the opportunity to inspire a brighter work day for everyone, including yourself.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years CSM experience
  • Experience with change management
  • Proven account management experience

Nice-to-have

  • Strong executive presence
  • Excellent communication skills
  • Ability to manage ambiguity

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 2+ years using CRM tools
  • 3+ years of collaboration with executive customers

Work Rights

Not specified

Tailored Resume

Cover Letter