Patient Enrollment Specialist

Divergehealth

Remote
Base: $24-$26 ph; bonus/equity: commission; benefi...
**
High volume outbound calls
Educate patients on program benefits
Address patient concerns and objections
** Diverge Health is seeking a Patient Enrollment Specialist to engage and enroll patients in care management services aimed at improving health access and outcomes, particularly for Medicaid patients. The ideal candidate will possess strong communication skills and empathy, with a background in healthcare outreach and knowledge of chronic disease management. **

Job Summary

  • Engage patients referred by primary care providers or health plans to educate them on Diverge Health’s programs and enroll them in care management services.
  • Play a key role in connecting patients with resources to manage chronic health conditions such as diabetes, hypertension, COPD, CHF, asthma, and mild to moderate depression & anxiety.
  • Maintain accurate and organized records of patient interactions using CRM systems (e.g., Salesforce) and track outreach metrics to contribute to team performance goals.

Matching Summary

Match Score: 75

** Diverge Health is seeking a Patient Enrollment Specialist to engage and enroll patients in care management services aimed at improving health access and outcomes, particularly for Medicaid patients. The ideal candidate will possess strong communication skills and empathy, with a background in healthcare outreach and knowledge of chronic disease management. **

Salary

Base: $24-$26 per hour; Bonus/Equity: commission; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume outbound calls
  • Educate patients on program benefits
  • Address patient concerns and objections
  • Build trust with patients
  • Schedule follow-up appointments
  • Maintain accurate CRM records

Nice-to-have

  • Empathetic and objective
  • Navigate uncertainty
  • Proactive problem solver
  • Team player
  • Connect authentically with people

Key Requirements

  • 1-2 years of cold outreach experience
  • Familiarity with CRM systems
  • General knowledge of healthcare system functions
  • Experience in chronic disease management is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter