Enterprise Operations Engineer Ll

Mastercard

New York City, New York, US
Base: $91,000 - $152,000 usd; bonus/equity: not sp...
Onsite
Windows, mac, iphones, androids, ipads
Client applications and operating systems
Messaging/collaboration software
The O.N.E. team is looking for a Principal, Senior Executive Systems Support Engineer to drive our customer experience strategy forward for our VIP Enhanced users by consistently innovating and problem-solving

Job Summary

  • The O.N.E. team is looking for a Principal, Senior Executive Systems Support Engineer to drive our customer experience strategy forward for our VIP Enhanced users by consistently innovating and problem-solving.
  • Proactively collaborate with other engineering teams and services to ensure alignment on service delivery for VIPs.
  • Mastercard benefits for full time (and certain part time) employees generally include: insurance, flexible spending account, paid leaves, 401k with a best-in-class company match, and many more.

Matching Summary

The O.N.E. team is looking for a Principal, Senior Executive Systems Support Engineer to drive our customer experience strategy forward for our VIP Enhanced users by consistently innovating and problem-solving.

Salary

Base: $91,000 - $152,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Windows, Mac, iPhones, Androids, iPads
  • client applications and operating systems
  • Messaging/collaboration software
  • Strategic and proactive patching
  • proactive maintenance, and upgrades
  • VIP ticket queue oversight

Nice-to-have

  • customer experience journey
  • intellectually curious
  • entrepreneurial mindset
  • build trusting relationships
  • think strategically
  • increase your knowledge base

Key Requirements

  • Requires 3-7 years of experience
  • Requires relevant certifications
  • Requires work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter