Cobcv is seeking a Desktop Support Technician for their Tokyo Branch to provide technical support in a fast-paced trading environment. The ideal candidate should have over four years of experience in desktop support within the financial services sector, strong troubleshooting skills, and fluency in both Japanese and English
Job Summary
Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement.
Support and maintain global systems in collaboration with regional and head office IT teams, ensuring stability across applications, infrastructure, networks, and security.
Support dealing room technology, including trader phones, broker lines, and related critical systems.
Matching Summary
Match Score: 85
Cobcv is seeking a Desktop Support Technician for their Tokyo Branch to provide technical support in a fast-paced trading environment. The ideal candidate should have over four years of experience in desktop support within the financial services sector, strong troubleshooting skills, and fluency in both Japanese and English.
Skills & Requirements
Must-have
trading systems stability and functionality
end-user IT support for Tokyo branch
support and maintain global systems
manage incident response and escalation
support dealing room technology
IT operations continuity management
Nice-to-have
thrive in a high-pressure environment
collaborate with traders and developers
BCP knowledge highly preferred
Key Requirements
4+ years experience as Desktop Support Technician
trading or financial services environment experience