Job Summary

• The Assistant Director of Student Success Systems provides technical support and maintenance for the University's student success management system (currently EAB Navigate360) within the Office of Student Success.
• This position collaborates with faculty, staff, the Division of Student Success & Engagement leadership team, and the Division of IT Solutions to deploy, maintain, and administer our institution’s student intervention, engagement, and outreach systems.
• Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.

Matching Summary

Salary

$23.98 - $34.69

Skills & Requirements

Key Requirements

• Two years of experience in student support, enrollment, retention, or advising services
• Demonstrated excellence in customer service
• Information Technology experience
• Problem Solving skills
• Advanced experience providing presentations and trainings
• Experience designing and articulating processes and systems
• Ability to work independently
• Ability to fully utilize multiple complex and varied technology systems

Work Rights