Business Improvement Manager

KiwiRail Ltd

Wellington, New Zealand
Competitive salary pyckage; not specified; great b...
On-site
Continuous improvement initiatives
Product innovation development
Customer insights analysis
As Business Improvement Manager – Passenger, you will help shape the future of KiwiRail’s Passenger services by leading initiatives that improve customer experiences, processes, and digital systems

Job Summary

  • As Business Improvement Manager – Passenger, you will help shape the future of KiwiRail’s Passenger services by leading initiatives that improve customer experiences, processes, and digital systems.
  • Key responsibilities include delivering product and service innovations, driving continuous improvement projects, developing business cases for new opportunities, and conducting competitive and market analysis.
  • At KiwiRail, you will contribute to work that supports communities and keeps New Zealand moving, in return for a competitive salary and benefits package, and opportunities to lead meaningful improvement projects.

Matching Summary

As Business Improvement Manager – Passenger, you will help shape the future of KiwiRail’s Passenger services by leading initiatives that improve customer experiences, processes, and digital systems.

Salary

Competitive salary package; Not specified; great benefits

Skills & Requirements

Must-have

  • Continuous improvement initiatives
  • Product innovation development
  • Customer insights analysis
  • Market trend evaluation
  • Business case development
  • Project delivery management
  • Customer feedback tracking

Nice-to-have

  • Collaborative approach
  • Diverse perspectives
  • Calm and organised
  • Measurable outcomes focus
  • Passionate people

Key Requirements

  • 5+ years experience in project leadership
  • Relevant degree in business or operations
  • Experience leading transformation initiatives
  • Risk mapping and mitigation experience
  • New Zealand driver’s licence

Work Rights

Not specified

Tailored Resume

Cover Letter